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Famous FAQ'S
How long do the hair extensions last?
With proper care, our extensions last 6-12 months or longer, depending on usage and maintenance.
Can i style the hair extensions & wigs with heat?
Absolutely, our extensions & wigs can be curled, straightened or styled just like your normal hair. we recommend using a heat protectant and keeping temperatures moderate to retain longevity.
Will the extensions blend with my natural hair?
yes. our extensions are designed to blend seamlessly with a variety of hair textures and tones for a natural, undetectable finish.
can we trust the viral products you sell?
Yes. our products are authentic, no fakes ever.
Do you ship across south africa?
Yes, we offer nationwide delivery across south africa. delivery fees & times are displayed at checkout.
How long does delivery take?
Delivery is between 5-11 business days, depending on your location.
What payments methods do you accept?
we accept secure payments via debit cards, credit cards, instant EFT.
Can i return or exchange my order?
Due to hygiene reasons, hair products cannot be returned once opened or worn. if your item arrives damaged or incorrect, please contact us within 48 hours of delivery.
Will you be stocking more luxury essentials?
Yes. auressa luxe is growing into a one- stop destination for luxury lifestyle essentials, with new collections launching regularly.
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